Mandate and Role   

Privacy & Confidentiality   


Who we are   

Who we are

The General Insurance OmbudService assists in Canadian consumer insurance mediation and arbitration. It acts as a mediator between insurance companies and consumers providing dispute resolution and conflict resolution solutions. The services handle complaints for home insurance, car insurance, business insurance and casualty insurance. Services are offered in English and French, and are available in all provinces and territories of Canada.

When disputes arise, General Insurance OmbudService's professional mediators and experienced customer services officers guide all parties involved toward a solution that
is in the best interest of each in a fair, independent and impartial environment.


Insurance OmbudService - dispute resolution, conflict resolution and more from General Insurance OmbudService. Consumer mediation - conflict resolution, dispute resolution, Insurance ombudservice.